nybjtp

FAQs

FAQ

NINAU HOU

He aha kāu kumukūʻai?

Hiki ke loli kā mākou mau kumukūʻai ma muli o ka lako a me nā kumu kūʻai ʻē aʻe. Ma hope o kou hui ʻana mai iā mākou no ka ʻike hou aku, e hoʻouna mākou iā ʻoe i kahi papa inoa kūʻai hou.

Loaʻa iā ʻoe kahi helu kauoha liʻiliʻi?

ʻAe, koi mākou i ka nui o nā kauoha liʻiliʻi no nā kauoha honua āpau. Inā makemake ʻoe e kūʻai hou aku akā ma ka liʻiliʻi liʻiliʻi, e ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.

Hiki iā ʻoe ke hāʻawi i nā palapala pili?

ʻAe, hiki iā mākou ke hāʻawi i ka hapa nui o nā palapala me ka Certificate of Analysis/Conformity; Inikua; Country of Origin a me nā palapala hoʻoili ʻē aʻe i koi ʻia.

He aha ka manawa hoʻouna maʻamau?

No nā laʻana, ʻo ka manawa hāʻawi ma kahi o 7 mau lā. No ka hana nui, ʻo ka manawa hāʻawi ʻo 20-30 mau lā ma hope o ka loaʻa ʻana o ka waihona. He kūpono ka manawa hoʻouna i ka (1) loaʻa iā mākou kāu waihona, a (2) loaʻa iā mākou kāu ʻae hope loa i kāu huahana. Inā ʻaʻole kūlike kā mākou manawa hoʻouna i kāu manawa palena, e ʻoluʻolu e nānā i kāu mau koi i ka manawa kūʻai. I kēlā me kēia hihia, e hana mākou i ka mea maikaʻi loa e hoʻokō i kāu mau pono. I ka hapanui o nā hihia hiki iā mākou ke hana i kēia.

He aha ka palapala hōʻoia huahana?

Hoʻopaʻa mākou i kā mākou mau mea hana a me ka hana. ʻO kā mākou kūpaʻa e hōʻoluʻolu iā ʻoe i kā mākou huahana. Warranty a ʻaʻole paha, ʻo ka moʻomeheu o kā mākou hui e hoʻoponopono i nā pilikia a pau o ka mea kūʻai aku i ka ʻoluʻolu o kēlā me kēia.

Hiki iā ʻoe ke hōʻoiaʻiʻo i ka lawe ʻana i ka huahana palekana a hilinaʻi?

ʻAe, hoʻohana mau mākou i ka ʻeke hoʻoili kiʻekiʻe kiʻekiʻe. Hiki ke loaʻa nā uku hou aʻe i ka hoʻopili kūikawā a me nā koi hoʻopaʻa maʻamau ʻole. E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.